I plan to call Adobe on a regular basis to check the progress on the fix. This is a less than ideal solution, but I can work with it for a while as long as a fix truly is coming. He said that I will have to unplug three of my monitors every time I want to use a CS5 product, until Adobe is able to find a fix for the issue. The technical support representative advised me that this is a known bug with CS5, per his supervisor. But as soon as I went back to four monitors, it started crashing again. While on the phone with technical support, we were able to get Photoshop to open by unplugging three of my four monitors.
I don't think I can enable it, even if I wanted to, as I have two monitors plugged into each video card. I double checked my settings and I do not have SLI enalbed. Other than that, they seem to be fond of transfering me back and forth between departments (and asking me to repeat all of my information every time).Īs you can probably tell, I am very frustrated at this point and would greatly appreciate any suggestions. I have been on the phone with Adobe technical suuport for about an hour and a half, and I have yet to get a single suggestion other than attempting an install with my network cable unplugged. It is a brand new installation of Windows 7. I have no other software installed on my computer. I was able to open it one time without it crashing, Once I restarted my computer, Photoshop continued to give me the same error every time I try to open it. The only time I have come close to getting it to work was immediately after installing the new Nvidia drivers, before restarting my computer. I continue to have the same problem every time I try to open any of the programs in the CS5 suite. I have also downloaded and installed the latest video card drivers from Nvidia. I have reinstalled the CS5 Master Suite more times than I can remember. Over the course of the last day, I have reformatted my computer, and reinstalled Windows twice.
I have two Nvidia GTS 250 video cards, running four monitors. I am on a computer with an i7 processor and 12GB of memory. The only option on the error is "Close Program". Everytime I open the program, I get an error saying "Adobe Photoshop CS5 has stopped working", immediately after the splash screen goes away and the main gui opens.
I am trying to run Photoshop CS5 on Windows 7 64bit.
0 kommentar(er)
